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WHAT YOU NEED TO KNOW ABOUT OUR RECENT FORUM/GALLERY TROUBLE

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  • WHAT YOU NEED TO KNOW ABOUT OUR RECENT FORUM/GALLERY TROUBLE




    You may have seen our post yesterday on social media about the trouble we were having with our forum/gallery at The Digital Press...



    What happened --
    Our subdomain of forums.thedigitalpress.co (which houses our forum and our gallery) was hit by some malware late last week, and over the course of a few days that malware started making it impossible for some people (not all) to log into the forum. Ultimately, it erased enough of our user accounts that it soon became impossible (as of Sunday evening) for most people to access anything in the forum or gallery.

    How we fixed it --
    With the help of our fantastic server/hosting company, we did a "rewind" of that subdomain's contents... essentially meaning that we deleted what was left of our forum/gallery... and then restored a backup of that portion of the site from a date before the malware hit us. Thus, we got everything back up and running yesterday evening... but what we restored was a copy of what our forum/gallery looked like about 5-7 days ago.

    What does this mean for you?
    If you loaded any layouts in our gallery in the past 5-7 days, they're not going to be there anymore. This is because we "Back to the Future"d the forum/gallery portion of our site, and are living in the past now. LOL ...so the only things you'll see are the things that were already there about 5-7 days ago. You can re-load your layouts now, however. Please do! We'd love to see them. Also, any posts you created in our forum during that same timeframe... they won't be there anymore. This doesn't mean we censored or deleted your comments for any reason; it just means that those comments/posts weren't there on the date that we restored the forum to (in our "rewind").

    Should I be worried about this?
    No. This malware attack only affected the subdomain of forums.thedigitalpress.co. It did not affect our other 2 subdomains (www and shop). Thus, nothing about our store was affected... but even if it had been (it wasn't), we don't ever store any customer data related to purchases (i.e. we don't ever see your payment details, let alone store them). That's why we use PayPal as our 3rd-party payment processing company; they process your payment so we don't have to. Safer, more secure, and more reliable.

    What should I do?
    All we recommend (and this is strictly a precaution)... is that you reset your forum/gallery password. It's not mandatory, but it's one of those "couldn't hurt to do it" things.

    p.s. we also seem to have lost all of our forum's smilies #SadFace ...so we'll be working on trying to restore them in the coming days
    ~ Laura ~

  • #2
    Thanks for letting us know. I’ve updated my password. I’ve been wondering why you haven’t updated the site to be secure (https). Will you be doing that as well?

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    • #3
      Thanks for the update. I will update my PW info

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